Performs Floor Care Operations ensuring the cleanliness, condition and protection of all flooring surfaces and public areas in the hotel. Also, assist the Floor Tech Supervisor with training new hires and inspection of Floor Care Associate's tasks/jobs. Ensures compliance with all policies, procedures and regulations.

· Operate heavy machinery such as a floor buffer

o Use of specialized, power equipment

o Perform preventative maintenance check on all equipment prior to use.

o Floors care, including routine mopping (dry and damp), buffing and burnishing on hard surface floors and stairwells.

o Vacuuming, shampooing, bonneting and extracting carpets, stairwells and upholstery.

o Wall cleaning in the areas where the floor equipment is used.

o Maintenance of floor care equipment

· Clean designated areas in the prescribed manner while following safety & security procedures.

· Polish furniture & lamps inspecting proper working condition of items.

· Cleaning with proper chemicals & tools, inspecting all furniture for tears, rips & stains.

· Remove debris from designated public areas including emptying garbage containers, ash urns & trays.

· Dusting pictures, frames, mirrors & remove dust, dirt & smudges from baseboards, doors & doorframes.

· Ensure all telephones are clean & in working order.

· Use designated chemicals, supplies & equipment to clean various floor surfaces removing soil & dirt.

· Replace hand towels, soaps, facial & toilet tissues in public restrooms.

· Respond to guest requests & report any guest issues in a professional & efficient manner to Management.

· Maintain associate restrooms ensuring sinks, mirrors & bathroom stalls are at the highest standard of cleanliness & all garbage is properly disposed of.

· Promote a safe work environment and protect the facility assets.

· Inspect and sign off on floor care work performed by team or contract third party work.

· Ensure all elevator cabs/elevator door/elevator tracks are clean and highly polished.

· Partner with Floor Tech supervisor to provide hands on training for new Floor Tech associates on proper operation of machinery, safety and floor care procedures.

· Successfully completes other duties as assigned.

Type Qualification
Experience Minimum 2+ years prior experience in floor care or related industry experience required
Skill
Able to read, write & speak basic English.
Able to understand & apply basic mathematical skills.
Able to apply common sense understanding to carry out simple one- or two- step instructions.
Able to deal with standardized situations with only occasional or no variation.
Education HS-GED-Work Programme - or Over seas equivalent is desired. Past work experience in a similar or commensurate skill set - hospitable, prison, military experience.
Experience Demonstrated positive attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.