🍦☕ Lead Barista (Coffee + Ice Cream) – Bring the Energy, Lead the Experience!

Job Summary
Do you love coffee, ice cream, and creating memorable moments for people? We’re looking for a Lead Barista who’s ready to step up, lead by example, and keep the good vibes flowing behind the counter.

In this role, you’ll be the go-to person on shift—guiding the team, supporting daily operations, and making sure every guest leaves happier than when they walked in. Whether you’re crafting the perfect latte, building an over-the-top waffle cone, or coaching a teammate, you’ll help create an experience our guests come back for again and again.

✨ What You’ll Do

Create Amazing Guest Experiences

• Welcome every guest with a friendly, upbeat attitude
• Take orders and make thoughtful recommendations
• Craft coffee drinks, shakes, floats, and ice cream creations with care (and a little flair!)
• Customize orders to make every guest feel special

Lead the Shift

• Set the tone by leading with positivity, urgency, and teamwork
• Help direct the flow of the shift and keep things running smoothly
• Communicate priorities clearly so the team stays on track
• Jump in wherever needed—no task is too big or too small

Train & Support the Team

• Coach team members using training tools and best practices
• Help new hires learn the ropes and feel confident
• Motivate and encourage teammates to do their best work
• Foster a fun, supportive, team-first environment

Keep Things Running Smoothly

• Handle cash register and transactions accurately
• Restock ice cream, toppings, coffee supplies, and guest essentials
• Maintain a clean, organized, and welcoming space
• Monitor product quality and ensure everything meets our standards

Own the Experience

• Resolve guest concerns quickly and professionally
• Lead by example when it comes to service, safety, and cleanliness
• Help create a space guests love—and a team that loves working there

🌟 What We’re Looking For

• Previous barista, food service, or cashier experience preferred
• Leadership or shift lead experience is a big plus
• Strong communication and people skills
• Ability to multitask and stay cool in a fast-paced environment
• A positive attitude and team-player mindset
  
  💪 Physical & Scheduling Requirements
  • Ability to stand for extended periods
  • Flexible availability (early mornings, evenings, weekends, and holidays)
  • Comfortable handling a variety of tasks throughout each shift

🎉 Why You’ll Love It Here

• Fun, high-energy work environment
• Opportunity to grow into higher leadership roles
• Work with a team that feels more like a crew
• Spend your days around coffee, ice cream, and happy people

If you’re ready to lead, create great experiences, and have fun doing it—we’d love to meet you. Apply today!